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Your satisfaction is very important to us and to every member of our team. If you ever have any concerns or compliments about our products, your purchase, shipping, or our company, we look forward to hearing from you.
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ANTIQUE & VINTAGE

DÉCOR
Ceramics
Clocks
Objets D'Art
Vases
Candles & Accessories

GALLERY
Prints
Drawings
Collages
Paintings
Photography
Posters
Sculpture

FINE DINING
Serving Pieces
Glassware
Dinner/Flatware
Table Linens
Barware

TEXTILES
Pillows
Small Rugs
Throws
Weaving

GARDEN
Creatures
Bird Houses/Feeders
Decorative Elements
Garden Furniture

FURNISHINGS
Furniture
Lamps
Mirrors

Terms & Conditions / Return Policy
Privacy

 

We are pleased to provide below the following information about our company and its services.


We are pleased to provide the following information about our company and its services.

Shipping Information:

Our utmost concern is your satisfaction. Delacroix Decor packs everything carefully to ensure you receive the objects in prime condition. Shipping rates listed are for Continental US. If shipped to other destinations you will be notified of additional charges, which will be paid separately via PayPal.

Our shipping, handling and insurance charges are for the cost of processing your order, for the packing of the decor items purchased, and for delivering them to you. Delacroix Decor contracts primarily with the United States Postal Service to deliver your order. Our products are insured with USPO and current rates apply. Insurance rates are included in the price offerings. Customers who pick-up up products will have the insurance amount refunded through Paypal promptly.

Regular delivery may take up to 7 to 10 days. Items shipped directly from artist's studio may take longer and you will be notified by e-mail of expected delivery date. Orders may be shipped in several boxes and arrive separately. Additional charges and travel time may apply to orders outside the Continental United States. For assistance, please email inquiries@delacroixdecor.com.

Returns & Exchanges:

However, if you receive an item that is damaged in shipment, please notify us within 48 hours for an Authorization Number. Retain all packaging materials as payment, including shipping costs will be refunded by the shipper.

Delacroix De`cor will not accept returns and will not issue credit nor refunds on all items purchased in the departments of Antique & Vintage, Gallery, Furnishings and all Garden Furniture purchased in the Garden department, as well as Special Orders may not be returned. Sales on all items purchased in the departments of Antique & Vintage, Gallery, Furnishings and all Garden Furniture purchased in the Garden department, as well as Special Orders are FINAL. You may contact us inquiries@delacroixdecor.com with any questions you may have about these objects prior to making your purchase. For curb side delivery items will be readily available for customers viewing and will not be returnable after delivery.

For other items, if your purchase does not meet your needs, please email us inquiries@delacroixdecor.com within 48 hours of delivery with your reason as to why you are returning the object. We will assign the returning object an Authorization Number. Any return without the Authorization Number cannot be accepted and remains the responsibility of the customer. Returned items, having an Authorization Number, received in the same condition as when sold, will be issued your choice of store credit or refund for the purchase price only. Returns are accepted within 30 ( thirty) days of purchase for refund or mechanise credit. We can not accept returns on sale or discounted items purchased from Delacroix Decor Online store, or studio. We cannot refund shipping costs, as this is paid to the shipper. There will be a minimum restocking fee of $10.00 for any refunded product under $100.00. Any refunded product over $100.00 will have a 10% restocking fee.

Special order items cannot be cancelled or returned. When returning decor item, please enclose your packing slip and ship prepaid and insured. Delacroix De`cor will process your choice of store credit or refund shortly after receiving your package.
Send to: Delacroix Decor P.O. Box 1307, Ocean City NJ 08226-4350

Sales Tax:

Only shipments delivered to NJ residents will have State Sales Tax added.

Handcrafted Decor:

Delacroix Decor takes pride in the selection of our decor items. Some of our items are handcrafted and may reflect minor variations which are inherent in the handy work and should be considered part of the artistry to be appreciated. We strive to ensure that specifications and pricing of our decor items are correct. Although our goal is to present accurate colour reproduction on our website slight variations may occur.

Security:

Your information is processed through Pay Pal to guarantee secure transactions. You may pay by credit or debit card without logging into PayPal or use your Pay Pal account.

Terms & Conditions:

Delacroix Decor maintains this site for your consideration.

All images of de`cor objects featured on the site's Home Page are from the private collection of Delacroix De`cor. These images were photographed by Diverse Design Studio. These images are the sole property and are retained by Delacroix De`cor.

Hosting and site optimization are provided by Echo Systems Industries. (www.helpmypc.biz) Group Levinson incorporated Web-site design and marketing. GL provided images on Contact Us, Free Decor Advice( excluding our staff) About Us and Terms & Conditions. GL provided store site enhancement . Diverse Design Studio Designed format, implemented store, uploaded images, and provided e-commerce capabilities to the site. (www.diversedesignstudio.com)

You may not download any material displayed on this site for commercial use. Modifying, reusing, distributing or transmitting any and all of the contents of this site, including text and images is prohibited for commercial purposes. No interest, right or title of any material downloaded is transferred to you as a result of the download.

Delacroix Decor provides this site "as is" and makes no representations or warranties of any kind, direct or indirect, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. Your use of this site is at your sole risk and Delacroix Decor shall not be liable for any kind of damage related to your use of the site.

Delacroix Décor disclaims any responsibility or liability for omissions or errors in the content of this site and reserves the right to correct errors, inaccuracies, or omissions that may relate to product availability, description or pricing. We may change or update information without notice which includes after your order has been submitted. Delacroix Decor makes no warranties or representations to the accuracy of this site and is not subject to liability for direct, indirect, punitive, consequential or incidental damages which arise out of use or inability to access this site.

Delacroix Decor has no responsibility, nor liability for viruses that may infect your computer, equipment or other property with the use of this site, including downloading any of the sites contents.

Delacroix Decor respects your Privacy and protects any information identifying you by name, mailing address, phone and email address. Delacroix Decor does not rent, sell or exchange your private information and honors your request to not receive solicitations from Delacroix Decor. We may maintain a record of your purchases to communicate with you about our products and to enhance and personalize your shopping experience with Delacroix decor. We contract with shipping services to deliver your purchases and provide only information that is needed to perform this service.

Delacroix Decor takes precaution to protect your security and does not provide links on this site to other sites maintained by third parties. Delacroix decor assumes no responsibilities otherwise for the contents of any other sites. Transmission of data over the internet cannot be guaranteed to be 100% secure. Any changes to our Privacy policy will be posted on our site for your review. This will replace any previous policies and apply to both past and current users of our site.

Delacroix Decor welcomes comments, or other forms of communications transmitted to our site or otherwise posted, however you are prohibited from submitting any unlawful material that may be construed a criminal offense, or violate a law. Delacroix Decor will cooperate by disclosing to proper legal agencies the identity of any party submitting such material.

Delacroix Decor considers any material and/or communication you send email or otherwise post, as non-confidential and non-proprietary. Anything you send may be used for any purpose including publication and posting. Delacroix Decor may use any other material, including idea, knowledge or technique submitted by you without compensation to you. For this reason, we ask that you not send us information, including creative materials.

Delacroix Decor uses all material with permission from it's agencies for this site. The use of these materials by you is prohibited under Terms & Conditions. The use of any unauthorized material may constitute violation of copyright laws, trademark laws, privacy and publicity laws and criminal and civil statues. Delacroix Decor reserves the right to update or modify these Terms and Conditions at any time without notice. We encourage you to review these Terms and Conditions whenever you visit our site. Changes to design, conditions and specifications are subject to change without notice.